We dispatch from Sydney, Australia, the same or next business day. 

shipping table

*Estimated business days for delivery from the date the shipping confirmation email is sent to you.

 By choosing free untracked shipping with DHL, you accept that it is at your own risk, and you understand there will be no visibility of where your package is during the delivery process, nor where it is if it is not delivered to you or takes longer than the expected time delivery time frame. We highly recommend adding tracking to your service. 

To investigate any missing items, the customer must lodge an inquiry with the courier service, via the appropriate form below:


 Aus Post here: Missing Mail Items

NZ Post here: Missing, Damaged or Delayed Item

DHL here: DHL Contact Centre


If you have entered an incorrect delivery address, email us at as soon as identified to change address. We cannot redirect orders once they have been dispatched.

All duties and taxes applied by recipients country are the responsibility of the customer to pay.

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